Hello John
Thank you for your prompt service. Always a pleasure to deal with eyelids.
Regards
Wendy
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Roderick W02/07/2023, 11:57
Just need to say that once again the speed and efficiency of your
service has been exceptional; my glasses have arrived within just a
few days, with their quality and value as good as ever.
Well done and keep up the good work.
With kind regards
Roderic D W
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Tim04/02/2023, 11:15
Highly recommended.
Great glasses and most importantly the customer service.
Recently ordered a pair of mens rimless glasses, delivery great.
Open the glasses and arm came off, screw missing.
Emailed and replied back with apology and replacement posted out.
Great customer service and team to deal with if you have a problem
W
Wilma B11/07/2022, 12:55
Great selection and sizes
S
Sarah F05/07/2022, 21:50
Here you go:
'A great company offering first class service. I ordered the wrong spectacles and wanted to exchange them and Natalie was more than helpful at every stage. They get 5 stars all round from me!’
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Tony L05/07/2022, 12:32
Hi John & Natalie
Order received today - fantastic service .
Many thanks
Tony
m
michael13/05/2022, 10:55
It's the quality of manufacture and superb lenses that stand out.
V
Victor29/01/2022, 16:32
Hi Natalie
Many thanks for first class customer service.
Kind regards
Victor
P
Peter M13/12/2021, 12:21
Received my new Terre glasses today together with the complimentary Milos frames. Thank you so much for your excellent customer service and communication. It's a rare thing these days, and makes Eyelids a very special company to deal with.
M
Maggie13/12/2021, 12:14
I spoke with a gentleman on the phone the other day after I had messed up my order myself.
He advised me on how to calculate the correct strength from my prescription, accepted my return, issued me with a new pair of glasses, all within 2 / 3 days
That level of courtesy, efficiency and manners is unheard of in modern day online buying, and much appreciated.
Please pass on my thanks.
Regards
Maggie
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Rosemary18/11/2021, 10:56
Hello John
A quick note of thanks for the replacement glasses received this morning. Excellent customer service!
Best wishes
Rosemary
K
Kathleen22/10/2021, 11:37
Great, thank you so much! It was my own mistake and I am very impressed by the customer service. I got glasses from you before and was equally happy with them. Kathleen
H
Hilary B18/10/2021, 14:59
Good morning-
All safely received today. Thank you for your help.
Happy customer!
Hilary
J
Jennifer18/10/2021, 14:59
Thank you very much for the reading glasses received safely today .
I can see clearly now ???????? x
J
John Glenday08/10/2021, 11:33
I bought two pairs of the Ryan Anti Blue Ray and was extremely pleased with them - the anti-blue makes a remarkable difference and the glasses are stylish and well built.
I had a small issue with one pair but the after-sales service from Eyelids is superb - they went to so much trouble to sort things out for me. I'll be buying from them again.
